A control tower for a freight network that never sleeps
We designed and built the operations dashboard and customer-facing portal for a logistics company moving 14,000+ shipments per day across three continents.
Three legacy tools, twelve daily calls, zero shared picture.
RouteFlow's dispatchers were running a 12-year-old desktop tool, a spreadsheet that lived on a shared drive, and a chat thread that refused to die. Every morning, three teams rebuilt the same picture of the fleet before a single truck moved.
We were asked to replace the patchwork with a single product that the operations floor, the customer support team, and the end customers could all rely on — without slowing down the people who already worked twelve-hour shifts on top of it.
Designed on the floor, not in a deck.
What changed for the people running the network.
Three months after launch, the morning rebuild was gone. Dispatchers opened one tab instead of three, customer-support tickets about shipment status dropped by half, and the in-house team shipped their first feature without our help.
The product continues to be extended by RouteFlow's own engineers — the design system, the data layer, and the brand were all handed over as living code, not a frozen PDF.
Final shot